Hospitality Zone Assessment

Comprehensive Review, Consensus-Driven Action Plan

This in-depth assessment is a structured team-building and transformation process. The Hospitality Zone Assessment (HZA) is designed to identify issues and barriers that prevent improvement in the function and management of a hospitality zone, as well as to harness existing resources to affect positive change.

Tested and proven in dozens of cities, the HZA convenes and mines information from a broad base of stakeholders (60-80 organizations) and culminates in a consensus-driven 6 month action plan.

RHI navigates your designated HZA Coordinator through building a Transformation Team and provides:

• Six months of one-on-one guidance
• Four site visits, including an orientation for your stakeholders
• Personalized HZA website
• Hospitality Zone observation
• Focus group facilitation
• Comprehensive report
• Six month action plan